California Privacy Notice

Draft for website use

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This California Privacy Notice applies to California residents and supplements the Nuvooeyes Privacy Policy.

It explains certain rights that California residents may have under applicable California privacy laws.

01. Your California Privacy Rights

If you are a California resident, you may have the right to:

  • know certain information about the personal information we collect, use, disclose, and retain,
  • request deletion of personal information, subject to applicable exceptions,
  • request correction of inaccurate personal information,
  • opt out of the sale or sharing of personal information, where applicable,
  • limit the use and disclosure of sensitive personal information in certain circumstances, and
  • not receive discriminatory treatment for exercising your privacy rights.

02. Categories of Personal Information We May Collect

Depending on how you interact with Nuvooeyes, we may collect categories of personal information such as:

Identifiers

Name, email address, phone number, IP address, and account information.

Customer Records

Billing address, shipping address, and order details.

Commercial Information

Products purchased and purchase history.

Network Activity

Browsing behavior, device info, page visits, and website interactions.

Geolocation Data

Location information derived from your IP address.

Prescription Data

Prescription and eyewear-related information submitted by you.

Preferences & Other Inquiries

Marketing preferences, communication history, and information provided in customer support or reimbursement requests.

03. Business and Commercial Purposes

We may collect, use, retain, and disclose personal information for business and commercial purposes such as:

Processing and fulfilling orders
Reviewing prescription information
Providing customer service
Handling returns and adjustments
Providing reimbursement paperwork
Maintaining and improving our site
Analyzing traffic and performance
Marketing and retargeting ads
Fraud prevention and security
Complying with legal obligations

04. Categories of Recipients

We may disclose personal information to categories of recipients such as:

Payment processors
Shipping and logistics providers
Lens laboratories and manufacturers
Customer support vendors
Cloud storage and security providers
Analytics providers
Advertising technology partners
Email and SMS providers
Professional advisors
Public authorities where required

05. Sale or Sharing of Personal Information

Nuvooeyes does not sell personal information in the ordinary sense of exchanging it for money. However, certain analytics, advertising, retargeting, or marketing technologies may, depending on how they are used and configured, be considered a “sale” or “sharing” of personal information under California law.

California residents may request to opt out of such sale or sharing where applicable. To do so, please review our Do Not Sell or Share My Personal Information page or contact us at admin@nuvooeyes.com.

06. Sensitive Personal Information

Depending on how you interact with Nuvooeyes, we may collect information that may be considered sensitive personal information under California law, such as account credentials or prescription-related information that you choose to submit.

We use such information only as reasonably necessary for permitted business purposes, service delivery, customer support, security, compliance, and other legitimate operational purposes, subject to applicable law.

07. How to Exercise Your Rights

To submit a privacy request, please contact us at:

admin@nuvooeyes.com

We may take reasonable steps to verify your identity before processing certain requests. Where permitted by law, you may also designate an authorized agent to submit a request on your behalf.

08. Non-Discrimination

Nuvooeyes will not discriminate against you for exercising your privacy rights under applicable California law.

09. Updates to This Notice

We may update this California Privacy Notice from time to time. If we do, we will post the revised version on this page and update the “Last Updated” date above.

10. Contact Information

If you have questions about this California Privacy Notice, you may contact us at:

Nuvooeyes

Privacy Inquiries

admin@nuvooeyes.com

Customer Support

admin@nuvooeyes.com

Phone

+1 347 496 5773

Location

54 STATE STREET STE 804 ALBANY NY 12207